VENTURE – TERMS & CONDITIONS OF BUSINESS

Last updated: 01 January 2026

Company: Realty Finds Ltd (Venture Service Strand)
Registered Office: 13 Freeland Park, Wareham Road, Poole, Dorset, United Kingdom, BH16 6FA
Contact: support@teamventure.co.uk | +44 (0)20 7043 8829
Website: www.realtyfinds.co.uk/venture

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About Venture

Venture is a service strand of Realty Finds Ltd providing website design, development, marketing, SEO, paid media, content, branding, and Microsoft solutions. These Terms & Conditions apply to the provision of our services and form part of the Agreement together with any Quote, Proposal, or Statement of Work you accept.

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1. Definitions & Interpretation

“Agreement” means these Terms plus any Quote or Proposal accepted by you.
“Client” means the organisation or individual procuring the Services.
“Services” means the work described in the Quote or Proposal.
“Confidential Information” means any non-public information disclosed by either party.

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2. Agreement & Start

Your contract begins when you accept our Quote or Proposal. We will confirm timelines and start work only after written confirmation and cleared payment.

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3. Provision of Services

We will deliver the Services with reasonable care and skill. Requests outside scope will be quoted separately.

You agree to provide timely access, content, and approvals. We may rely on your instructions and are not responsible for delays caused by late inputs. We may use vetted subcontractors and remain responsible for their performance.

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Agency Authority

To deliver your project efficiently, you authorise Venture to act on your behalf for tasks necessary to perform the Services, including:

• Creating and managing advertising campaigns

• Posting content to websites or social channels

• Configuring hosting or website settings

• Liaising with third-party providers for integrations

This authority applies only to activities required for your project and can be withdrawn by written notice.

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No Guaranteed Outcomes

Marketing performance depends on external factors. We do not guarantee rankings, traffic, conversions, or sales.

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4. Deliverables & Acceptance

Deliverables are deemed accepted when:

• You approve in writing, or

• Seven days pass after delivery with no material issues raised.

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5. Data Protection & Privacy

We comply with UK GDPR and act as Data Processor when handling personal data on your behalf. You remain responsible for the lawfulness of data you supply.

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6. Confidentiality

Each party agrees to keep the other’s confidential information secure and use it only for the purposes of the Agreement.

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7. Intellectual Property

You own your pre-existing IP. We own ours. Once all fees are paid, you receive a licence to use the deliverables for your business.

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8. Fees & Payment

Payment Terms

Fees are payable upon receipt of invoice. Work will not commence until payment clears and written confirmation is received.

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Payment Methods

We accept:

• Bank transfer (including BACS)

• Card payments

• Klarna

For one-off payments, you will receive a secure invoice link through Xero, and card transactions are processed via Stripe.

Bank transfer details will be provided. Standing orders may be used for recurring payments.

Bank transfer is encouraged for one-off payments.

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Flexible Payment Options

If you choose Klarna or a financing provider, you agree to comply with their terms.

Venture is not party to these agreements and is not responsible for issues arising from third‑party financing.

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Third-Party Costs

You are responsible for hosting, domains, ad spend, and other external costs.

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Late Payment

We may pause work and charge interest at 3% above the Bank of England base rate.

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Refunds Policy

Refunds are generally not offered except where required by law.

After work begins, the initial 50% deposit is non-refundable.
Remaining balances will be calculated based on milestones and completed work.

One round of revision is included. Additional revisions may be charged depending on scope.

Refunds outside these terms will only be considered in exceptional circumstances and will reflect completed milestones and committed third-party costs.

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9. Retainer Services

Retainers are billed monthly in advance and auto-renew unless cancelled with 30 days' written notice.
Unused hours do not roll over.

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10. Cancellation Policy

Before Work Starts

If no payment has been made, cancellation incurs no charges.

After Work Starts

Refunds will reflect completed milestones and committed costs.

Retainers

Require 30 days’ written notice.
No refunds for unused hours within the current billing cycle.

11. Term & Termination

Either party may terminate with 30 days' written notice after any minimum term.
All sums due become payable on termination.

Cooling-Off Period (B2C Only)

Consumers have:

• 14 days to cancel after accepting the quote, if services have not begun.

If you request work to start within the 14‑day period, you waive the right to cancel without charges and will be liable for completed work up to the cancellation point.

12. Liability

Our total liability is capped at the fees paid in the three months prior to the claim.
We are not liable for indirect or consequential losses.

13. Non-Solicitation

You agree not to hire or solicit our personnel during the engagement and for 24 months thereafter.

14. Notices

Formal notices must be sent by email or recorded post.

15. Force Majeure

Neither party is liable for delays caused by events beyond reasonable control.

16. Governing Law

These Terms are governed by the laws of England and Wales.

Changes to These Terms and Conditions

Realty Finds reserves the right to update or amend these Terms at any time.
Changes take effect immediately upon posting on our website.
Continued use of our services constitutes acceptance of updated Terms.

Acceptance

By signing, confirming acceptance via email, or making payment, you confirm that you have read and agree to:

• These Terms and Conditions

• Our Privacy Policy: https://www.realtyfinds.co.uk/privacy-policy